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I Lost My Pet


If you’ve lost your pet, the most important thing to do is be proactive and act quickly. Dogs especially can travel long distances very quickly.

Monitor our website daily or multiple times daily to see if your pet shows up here at MAS. 
Note: We are currently transitioning our shelter database, and pets in our care are temporarily listed in two different places. Please be sure you click both buttons (before July 20 and after July 20) below!

Dogs at MAS
Cats at MAS
Other Pets at MAS
Other Pets at MAS
Dogs Before 7/20/20  Cats Before 7/20/20 Other Pets Before 7/20/20 
On/After 7/20/20 Cats After 7/20/20
Other Pets after 7/20/20

What else should you do to search for your pet?

  1. Search pets found/being cared for by citizens.

  2. File a lost pet report on our website. Citizens who find/care for pets search these reports to see if the pet they've found has been reported lost.

  3. Print LOST PET signs.

  4. Call 901-636-1416 and/or email to make an appointment to look through our pets in person and/or reclaim.

  5. Post a photo, details about your pet, when/where your pet was last seen, and your name and phone number, on the Lost and Found Pets of the MidSouth Facebook page. If you don’t have a Facebook account, we suggest that you create one solely for this purpose (you can always delete it once you’ve found your pet).

  6. Post your lost pet on PawBoost for free. PawBoost is like an AMBER Alert for lost & found pets. Almost 3 million pet lovers have signed up for local lost & found pet alerts on Facebook, email, and their mobile app. 1,300+ pets are added to PawBoost's lost & found pets database every day.

  7. Put up signs (with a photo of your pet, his/her name, details about him/her, and your name and contact information) in the area near where your pet was lost. Lost pets can cover miles more quickly than you’d think, so be thorough. has a free Lost Pet sign template you can use to create your sign.

  8. Have you signed up for NextDoor? NextDoor is an app that is based on your geographical location, and is a great place to post about lost pets so that your neighbors can be on the lookout. Post a photo, details about your pet, when/where your pet was last seen, and your name and phone number, on NextDoor.

  9. Call vet clinics in your area to file a lost pet report and see if they may have your pet.

  10. Depending on where you live, you may want to contact other city’s municipal shelters, such as Bartlett, Germantown, and Collierville.

Time is of the essence, so act quickly! We are legally required to hold a stray pet three days before the pet officially becomes City of Memphis property, at which point the pet is available for adoption, rescue transfer, or euthanasia. Don’t wait too long to check MAS or your beloved pet might get adopted by someone else! 

Please note: Memphis Animal Services is not a no-kill shelter. Unfortunately, if not reclaimed, your pet may be euthanized if we run out of space.

If you see a pet on our website that you think might be your pet, please write down the animal ID # (ex: A302725) and call or come ASAP to Memphis Animal Services during our adoption/reclaim hours, which are 7 days a week from 12-4 p.m., and we stay open until 7 p.m. on Tuesdays and Thursdays.

Memphis Animal Services
2350 Appling City Cove
Memphis, TN 38133
901-636-1416 x2

Please bring proof of ownership, such as photos of the pet, as well as medical/veterinarian records. Please also bring proof (vet records) that the pet is vaccinated for rabies and spayed or neutered, if applicable. Reclaim fees apply and vary case by case. Our general fee structure is below for your reference.

Reclaim fees



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